WSSC’s Customer Notification System (CNS) (available at https://www.wsscwater.com) allows WSSC to alert customers about WSSC-related work in your area. CNS uses e-mail and cell phone text messaging to send notifications to the e-mail addresses and cell phone numbers you register with the system.
How CNS Works
When WSSC confirms that a water or wastewater-related incident is affecting an address you have registered, WSSC sends an e-mail and/or text messages to the devices that you have provided.
Sign Up for CNS
To ensure you receive WSSC notifications, set up your spam filter so it will allow the alerts. Register using the button on WSSC’s webpage to receive e-mail and/or text message alerts about WSSC incidents or work near your home, office, school or other important addresses I our service area. You will automatically receive emergency notifications for boil water advisories, water main breaks, sanitary sewer overflows (SSOs) and road or lane closures caused by WSSC work. You can choose to receive additional alerts about WSSC-related public meetings or hearings.
This service is FREE. However, your cell phone provider's standard text messaging charges DO apply. WSSC cannot automatically sign you up for CNS, so we invite you to sign up below. If you register for CNS, make sure WSSC notifications are on your company's whitelist and are not blocked by your personal spam filter.